Resource Articles

Here are links to useful articles:

1. When your boss won’t change by Vivian Scott

http://www.mediate.com/articles/ScottVbl20150213.cfm

2. Resolve the Conflict Guide from the Conflict Resolution Network

http://www.crnhq.org/content.aspx?file=66138|37382l

3. What makes an exceptional team – Toastmaster Magazine, March 2011

http://magazines.toastmasters.org/display_article.php?id=751160

4. How to Give A BIFF Response (SM) by Bill Eddy, High Conflict Institute, 2007

http://www.highconflictinstitute.com/articles/most-popular-articles/78-hci-articles-published-articles/87-responding-to-hostile-email

5. Are you Really Listening by Susan Ingram

http://www.susan-ingram.com/2015/08/are-you-really-listening

5.  Setting the Stage for Negotiation

 

 

 

 

4 Comments for “Resource Articles”

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