Resource Articles

Here are links to useful articles:

1. When your boss won’t change by Vivian Scott

2. Resolve the Conflict Guide from the Conflict Resolution Network|37382l

3. What makes an exceptional team – Toastmaster Magazine, March 2011

4. How to Give A BIFF Response (SM) by Bill Eddy, High Conflict Institute, 2007

5. Are you Really Listening by Susan Ingram

5.  Setting the Stage for Negotiation





4 Comments for “Resource Articles”

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